At Incogia Academy, we respect your privacy and are committed to protecting the personal information you provide when using our website and services.
This Privacy Policy explains what information we may collect, how we use it, and the choices you have regarding your information.
1. Information We Collect
When you use Incogia Academy, we may collect information such as:
Name and email address
Account login information
Profile information
Course enrollment and learning activity
Payment and transaction information
Communications with our support team
Information you voluntarily provide through forms or other features
We may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, and general usage information.
2. How We Use Your Information
We may use collected information to:
Create and manage your account
Provide access to courses and educational services
Process payments and transactions
Track course progress and improve your learning experience
Provide customer support
Communicate with you about your account, courses, or services
Improve the performance, security, and functionality of our platform
Detect and prevent fraud, abuse, or unauthorized activity
Comply with applicable laws and legal requirements
3. Payment Information
Payments may be processed through third-party payment providers. Incogia Academy may not directly store your complete payment card information when payment processing is handled by these providers.
Third-party payment providers may collect and process payment information according to their own privacy policies and terms.
4. Cookies and Similar Technologies
Incogia Academy may use cookies and similar technologies to maintain sessions, remember preferences, understand how users interact with the platform, and improve website performance.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the website.
5. How We Share Information
We do not sell your personal information.
We may share information with trusted service providers when necessary to operate our platform, including providers for hosting, payment processing, analytics, email delivery, security, and customer support.
We may also disclose information when required by law, legal process, or when reasonably necessary to protect the rights, safety, and security of Incogia Academy, our users, or others.
6. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet-based service can guarantee complete security. Users should also take appropriate steps to protect their account credentials and personal information.
7. Your Account Information
You may be able to access, update, or correct certain information associated with your account.
If you believe your account has been accessed without authorization, please contact Incogia Academy support as soon as possible.
8. Children's Privacy
Incogia Academy is not intended to knowingly collect personal information from children in circumstances where applicable law requires parental consent.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.
9. Third-Party Services and Links
Our platform may contain links to third-party websites, services, or applications.
We are not responsible for the privacy practices or content of third-party services. We encourage users to review the privacy policies of any third-party service they choose to use.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.
11. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to request access, correction, deletion, restriction, or a copy of certain information.
To exercise applicable privacy rights, you may contact Incogia Academy through the contact information provided on our website.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
When changes are made, the updated Privacy Policy may be published on this page.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact the Incogia Academy support team through the contact information available on our website.
By using Incogia Academy, you acknowledge that you have read and understood this Privacy Policy.
